Application Support Engineer - Order Management Systems
anonymous company - Hong Kong
new offer (23/04/2024)
job description
- Support systems processing that data for Surveillance and Regulatory Reporting functions
- Work with sophisticated analytics tools that are custom built by our team of developers
- Use the latest technology stacks such as AWS, Java 17, Python 3, HDF5, Kubernetes and Argo
- Operate key parts of a sophisticated data analysis pipeline
- Monitor and troubleshoot production jobs
- Monitor and work through list of data-related issues raised by the system, drilling into those requiring action, including looking into the code
- Consult with developers to determine appropriate courses of action and make suggestions for improvements to the system
- Monitor support channels and respond to user issues
- Provide L1 and L2 support for users and collaborate with developers on L3 support
- On-board support processes for new development teams and applications as the support team continues to expand
- Experience in supporting, monitoring, and troubleshooting high performance applications in the financial markets industry
- Experience supporting Linux environments
- Experience working with market data or order data systems
- Excellent analytical and troubleshooting skills
- Familiarity with transfer protocols for financial data (FIX, native protocols)
- Exposure to object orientated code. Java, and Python are a plus
- Familiarity with version control software (git or svn)
- Experience with cloud computing, AWS preferred
- SQL experience including queries/updates/table creation/basic database maintenance