Customer Services Officer (Receptionist)

Bank of china (hong kong) limited - Hong Kong
new offer (21/05/2020)

job description

  • Provide quality reception service to both internal and external parties
  • Handle guests and customers in a professional manner
  • Handle telephone calls with good customer service
  • Refer enquiries to related departments efficiently and effectively
  • Provide administrative and clerical support when needed
  • Project good corporate image when delivering the reception services

Requirements:

  • Post-secondary or above
  • Minimum 3 years' related working experience
  • Presentable, independent, mature and customer-oriented
  • Excellent language ability
  • Good telephone manner, communication and interpersonal skills
  • Immediate available preferred
  • Proficient in spoken and written Chinese (including Mandarin) and English, and be competent in MS Office applications


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Customer Services Officer (Receptionist)

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