It Service Desk Analyst
anonymous company - Central And Western District
30+ days ago
(23/04/2024)
job description
- Support on the implementation of end user software &
hardware of local and regional projects - Perform software and hardware installation and upgrade and provide a high quality of service to all PC users of the Branch
- Support the team in ensure that both project and BAU activities are maintain within agreed service level
- Provide support for all PC hardware and software, and PC assessment management
- Higher Diploma or above in Computer Science, Information Technologies or related disciplines
- Has relevant work experience as an IT Support in sizeable corporations
- Good technical understanding of installing and maintaining PC hardware and software applications
- Familiar with troubleshooting MS Windows, M365, video conferencing software
- Proficient in English and Chinese communication, both in written and spoken