It Support Project Officer, Regional Insurance Group, Up To 40k
anonymous company - Hong Kong
30+ days ago
(23/04/2024)
job description
- Coordinate and manage multiple IT projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards.
- Collaborate with stakeholders to define project objectives, scope, and deliverables, and develop detailed project plans and schedules.
- Monitor project progress, identify potential risks and issues, and proactively implement corrective actions to keep projects on track.
- Provide technical support and assistance to end-users, troubleshooting and resolving IT-related issues in a timely and efficient manner.
- Serve as a liaison between technical teams, stakeholders, and end-users, facilitating effective communication and ensuring alignment throughout the project lifecycle.
- Conduct regular project status meetings, prepare progress reports, and provide updates to project stakeholders, highlighting achievements, challenges, and recommendations.
- Assist in the procurement and management of IT resources, including hardware, software, and third-party services, ensuring their timely availability and proper utilization.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 3-5 years of experience as an IT Project Coordinator or in a similar role, with a solid understanding of IT support principles and practices.
- Strong knowledge of project management methodologies, tools, and best practices.
- Proficiency in providing technical support and troubleshooting IT issues across various systems, applications, and hardware.
- Excellent organizational and multitasking skills, with the ability to prioritize and manage multiple projects simultaneously.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
- Familiarity with IT infrastructure, networks, and security concepts.
- Experience with project management software and tools (e.G., Microsoft Project, JIRA) is a plus.