Service Manager

Heep hong society 協康會 - Hong Kong
new offer (17/05/2024)

job description

Established in 1963, Heep Hong Society is a leading education and rehabilitation organisation committed to helping children and youth of diverse needs. We offer professional assessment, guidance, training and family support, thereby contributing to an inclusive society. Our 1,300+ multi-disciplinary team serve more than 15,000 families every year at over 60 service units, as well as mainstream kindergartens, primary and secondary schools. We invite applications for the post of Service Manager. Key Responsibilities :

  • To lead the project teams in fulfilling the objectives, output and outcome of the projects as stipulated in the project agreements and creating positive impact for service users and the stakeholders.
  • To supervise the operation, administration and management of projects for quality assurance and compliance with guidelines and manuals of related administration and finance departments.
  • To identify new service gap by policy analysis or data research and formulate strategic plan and proposals in meeting the gaps through innovative means.
  • To promote the projects to potential service users and its impact to the public and collaborate with other departments and stakeholders for project sustainability.
  • To maintain a good communication and relationship with funders and stakeholders and prepare project reports in a precise and concise manner.
  • To effectively mobilize community resources to expand the service scope and meet the needs of the service users.


Requirements :

  • Degree in Social Work or related discipline.
  • Registered Social Worker is preferable.
  • At least 5 years' experience in project or centre management.
  • Have a strategic thinking mind.
  • Experience in funding projects, school support service or working with organizations in Mainland China is an advantage.
  • Fluent in oral and written English and Chinese presentations.
  • Excellent communication and interpersonal skills.
  • Capable in mobilizing community resources.


We provide equal employment opportunities to all employees and applicants. For interested parties, please send the applications to [email protected]
Application Deadline :
17 May 2024
Personal data collected will be used for recruitment purposes only.

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Service Manager

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